Privacy Policy

Shelter respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Who is responsible for your data

Shelter Amsterdam
 A’DAM Six Senses B.V.
 Overhoeksplein 3, 1031KS Amsterdam
 info@shelteramsterdam.nl

We are the data controller as defined under the General Data Protection Regulation (GDPR).

2. Information we collect

a. Personal information
 When you sign up for newsletters, contact us, or purchase tickets, we may collect:

·       Name

·       Email address

·       Phone number

·       Any information you provide in contact forms

b. Payment information
 Payments are processed by third-party payment providers and ticketing platforms. We do not store your credit card details.

c. Technical data
 We may collect IP address, browser type, device information, and website usage through cookies and analytics tools.

3. How we use your information

We use your data to:

·       Process ticket purchases and deliver services

·       Send newsletters and event updates (only with your consent)

·       Respond to inquiries

·       Improve our website and services

·       Meet legal obligations
 

4. Legal basis for processing

We process personal data based on:

·       Your consent (e.g. newsletter signup)

·       Performance of a contract (ticket purchase)

·       Legitimate interest (website analytics and improvement)

·       Legal obligations
 

5. Sharing your information

We only share your data when necessary with:

·       Ticketing and payment service providers

·       Email newsletter platforms

·       Website hosting and analytics providers

·       Authorities if legally required
 

All third parties are required to handle your data securely and in compliance with GDPR.

6. Data retention

We keep your personal data only as long as necessary:

·       Newsletter data until you unsubscribe

·       Ticket purchase data as required for financial administration

·       Contact requests until resolved

7. Your rights

You have the right to:

·       Access your personal data

·       Correct inaccurate data

·       Request deletion of your data

·       Object to or restrict processing

·       Withdraw consent at any time

·       File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
 

To exercise these rights, contact: info@shelteramsterdam.nl

8. Cookies

We use cookies and similar technologies to improve website performance and user experience. Where required by law, we ask for your consent before placing non-essential cookies. You can manage cookie preferences through your browser settings.

9. Children’s privacy

Our website and events are intended for individuals aged 18 and over. We do not knowingly collect data from minors.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact

For any privacy-related questions, please contact: info@shelteramsterdam.nl